At BIOGENIX, we are dedicated to delivering high-quality medicine and supplements to support your health. Please review our shipping and return policy below.
1. Processing Time: Orders are processed within 1-2 business days after payment confirmation.
2. Shipping Areas: We currently only ship within the United States. International shipping is not available.
3. Delivery Time: Estimated delivery is 3-7 business days, depending on your location.
4. Tracking Information: A tracking number will be provided once your order has shipped.
1. Eligibility: Returns are accepted for unopened and unused products within 30 days of purchase.
2. Damaged or Incorrect Items: If you receive a damaged or incorrect product, please contact our support team within 7 days for a replacement or refund.
3. Non-Returnable Items: Opened or used supplements and medications cannot be returned for safety reasons.
4. Refund Process: Approved returns will be refunded to the original payment method within 5-10 business days after inspection.
For assistance, please contact our customer support team at The BioGenix Company.